FAQ

333 bit FAQ — Deposits, Withdrawals and Betting

The most common questions that come up when using 333 bit — withdrawing money, making deposits, getting support and cricket betting — all have straightforward, detailed answers in one place on this page. If you can't find an answer, talk to us on 24-hour live chat.

Ages 21+
24/7 Support
Withdrawals in 10–45 minutes
Minimum deposit ৳500
01

How to withdraw money

Below you will find details on the rules, timeframes and common issues for withdrawing money from 333 bit. 333 bit VIP members enjoy priority withdrawal benefits.

Approved withdrawal requests at 333 bit are usually processed within 10 to 45 minutes. This timeframe applies to all three mobile wallets — bKash, Nagad and Rocket. Bank transfers may take additional time depending on the bank's own processing. Before submitting a withdrawal, make sure your account details are correct.

Yes, the withdrawal service at 333 bit runs 7 days a week, 24 hours a day. You can submit a request at 3 AM or on a Friday — any time. bKash, Nagad and Rocket wallets process almost instantly. However, bank transfers depend on the bank's working hours.

Yes, for security reasons 333 bit only approves withdrawals to the mobile wallet or bank account registered in the account holder's own name. Sending to someone else's number is not possible — this is part of fraud prevention. To change a name or number, contact the support team.

Pending means the request is still being reviewed. It usually processes automatically within 45 minutes. If more than 45 minutes have passed, contact 333 bit live chat with your transaction ID. If your account verification is incomplete, the withdrawal may be held up.

The minimum withdrawal amount at 333 bit is ৳800. This limit applies to all methods — bKash, Nagad, Rocket and bank transfer. If your balance is below ৳800, you will not be able to submit a withdrawal request. Make sure any wagering requirements on bonus balance are met before withdrawing.

No, winnings from a bonus must meet the wagering requirement before you can withdraw. For the 333 bit welcome bonus, the bonus amount must be wagered 15 times. For example: if you deposit ৳1,000 and receive a ৳1,500 bonus, the wagering requirement is ৳1,500 × 15 = ৳22,500. Once wagering is complete, you can withdraw your winnings normally.

02

Contact and support

Below you will find the best ways to reach the 333 bit support team and the information you will need when you run into a problem.

333 bit offers two support channels — live chat and email. Live chat is accessible from any page on the site and is the fastest way to get help. Email responses are generally sent within a short time. There is no phone or WhatsApp support.

Yes, the 333 bit support team provides service in Bengali and English. Since Bengali is more comfortable for Bangladeshi players, you can start the live chat in Bengali. You will receive proper assistance even when writing about complex financial matters in Bengali.

333 bit live chat and email support are available 24 hours a day, 7 days a week. Help is available at midnight, early morning and even on Eid. There is no set "closed time", so reach out any time you have an issue.

Keep the following ready for a faster resolution:

Your 333 bit username or registered mobile number, the transaction ID related to the issue, the name of the payment method you used, and the time of the incident. A screenshot would also help — you can send it by email.

For a locked account or forgotten password, contact 333 bit directly via live chat or email. On the 333 bit Login page you will find the option to reset your password. You may be asked to provide your registered mobile number and some personal details for verification.

On the 333 bit Responsible Gaming page you will find information on deposit limits, temporary breaks, and self-exclusion. If you have any concerns, let us know via live chat — the support team is ready to help. Please note that all games and betting on 333 bit are for players aged 21 and above only.

03

Deposit related questions

Below you will find how to deposit money at 333 bit, the minimum amount, and solutions to common issues.

The minimum deposit amount to play slot games or any other section at 333 bit is ৳500. This limit is the same across all methods — bKash, Nagad, Rocket, and bank transfer. If you send less than ৳500, the amount will not be credited, so keep the minimum in mind.

333 bit does not charge any deposit fee. However, your mobile wallet (bKash, Nagad, Rocket) or bank may apply their own transaction fee — that is governed by the respective service's own policy. Check the current charges in your wallet app before making a deposit.

Your balance is usually updated within a few minutes. If it has not updated after 15–20 minutes, contact 333 bit live chat with the bKash / Nagad / Rocket transaction ID and amount. If you sent to the wrong number, getting it back may take longer, so verify the number before sending.

333 bit currently supports deposits through four payment methods: bKash, Nagad, Rocket (mobile wallets) and bank transfer (major banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank). Cryptocurrency and international cards are not supported at this time.

Yes, 333 bit offers new players a 150% welcome bonus, up to ৳10,000. Example: deposit ৳13,400 and you get ৳10,000 in bonus, making your total balance ৳23,400. Before withdrawing this bonus, you must wager the bonus amount 15 times — that is ৳10,000 × 15 = ৳1,50,000 in wagering. Full terms are available on the Terms and Conditions page.

Bank transfer timing depends on the bank's own processing. Transfers made during banking hours (Monday–Friday) are generally credited faster. Transactions made on holidays may be processed on the next working day. For faster deposits, bKash or Nagad will credit your account almost instantly.

04

Cricket & Sports Betting

Below are answers to the most common questions about BPL, international matches, and sports betting on 333 bit. Visit the 333 bit Cricket Betting page for live betting and more information.

In a multi bet, multiple selections are combined and their odds are multiplied to give the total odds. Example: placing three selections with odds of 1.60, 1.80, and 1.90 gives total odds of 1.60 × 1.80 × 1.90 = 5.47 (approximately), so a ৳100 bet returns ৳547 if all selections win. However, if even one selection loses, the entire bet is lost.

If a match results in "no result" due to rain or any other reason, 333 bit will generally void that bet and the stake will be returned to your wallet. In a multi bet, the abandoned match selection is removed and the remaining selections are resettled at their combined odds. For specific rules, please read 333 bit's sports betting terms and conditions.

Yes, 333 bit offers betting on BPL, IPL, T20 World Cup, and other international cricket matches. Special markets are available for Bangladesh Tigers matches. You can also combine selections from multiple matches into a multi bet.

Decimal odds make it easy to understand your total return. Example: in a limited-overs match, Team A is at 2.10 and Team B at 1.75. A ৳1,000 bet on Team B returns ৳1,750 if Team B wins (৳750 profit); if Team A wins, you lose ৳1,000. Simply multiply the odds by your stake to get the total return.

In-play or live betting is available on selected matches at 333 bit — meaning you can bet while the match is in progress. BPL and major international tournaments have more live markets. Odds change quickly in live betting, so it is best not to delay your decision.

Yes, all three formats express the same probability — only the presentation differs. Example: odds of Team A winning are decimal 2.50 = fractional 3/2 = American +150. A ৳200 bet returns ৳500 if you win (৳300 profit + ৳200 stake). Decimal odds are the most commonly used format in Bangladesh.

Still have questions?

If you could not find your answer on this page, the 333 bit support team is ready to help you directly. You can contact us in Bengali or English — whichever you prefer.

24/7 support — live chat & email

Click the live chat button at the bottom right of any page on the site to speak directly with the 333 bit support team. Chat is available at any time of day or night, including holidays.

To contact us by email:

When sending an email, include your username, a description of the issue, and the relevant transaction ID — this will help resolve your case faster.